Patient rights

Your rights as a patient

1. Right to healthcare services. You have the right to treatment based on current medical knowledge, delivered with due care and respect for your safety.
2. Right to information. You have the right to understand your health, the available treatment options and the possible consequences of your decisions.
3. Right to consent. Every procedure requires your consent. You decide whether to accept the proposed treatment.
4. Right to privacy and dignity. During your visit, you have the right to privacy, calm and respectful treatment.
5. Right to confidentiality. Information about your health is confidential, and Clinic staff are required to protect it.
6. Right to medical records. You have the right to access your medical records and obtain a copy.
7. Right to respect for private life. You may identify people authorized to receive information about your health.
8. Right to submit a complaint. You may complain to the Clinic Manager or the Polish Patient Rights Ombudsman at ul. Młynarska 46, 01-171 Warsaw, phone 800 190 590.